Contact
There's a person on the other end of this. Not a help desk, not a chatbot — the people who raised the animal.
Reach us
Email: Contact@thesaltymarefarm.com
Phone: 919-606-9077
We read email every day. If something's wrong with an order, say so and we'll fix it — you don't need to build a case first.
Where we are
Polkton, North Carolina.
We don't host visitors at the farm. It isn't a petting zoo and the animals do better without the traffic. Everything we have is on this site, and anything that isn't, you can ask us about.
Quick answers
Where do you ship? Fourteen states and DC — Alabama, Delaware, Florida, Georgia, Kentucky, Maryland, North Carolina, Ohio, Pennsylvania, South Carolina, Tennessee, Virginia, Washington DC and West Virginia. That's the area we can reach in two days by ground, which is what it takes for a box to arrive still frozen. Outside it, join the email list and we'll tell you when we can reach you.
When do orders ship? Monday and Tuesday only, so nothing sits in a facility over a weekend. Tracking comes by email.
What does shipping cost? Every bundle ships free. Building your own box, it's free over $149, $19.95 from $75 to $149, and $24.95 under $75.
Something arrived thawed or wrong. Tell us within 7 days and we'll replace it or refund it, your call. See the refund policy for the details.
The fine print
Shipping policy · Refund policy · Terms of service · Privacy policy